Shipping Info

Shipping

How long will it take for my order to ship?

At Two Creative Cuties, our current production time is typically around 5-7 business days. Sometimes, your order may ship out sooner, while other times it might take a couple of extra days if we are experiencing a higher volume of orders. If you’d like an estimated shipping date for your order, feel free to send us a message and we’ll provide you with an update.

How long does it take for my order to arrive once it’s shipped?

Shipping times can vary, and postal service delays are unfortunately out of our control once the package has left our facility.

  • USA First Class Packages: 2-12 business days
  • Canada First Class Packages: 10-15 business days

Do you ship internationally?

No. Not at this time.

What do I do if I think my package is lost?

If your package does not arrive within 30 days of being shipped, it is considered lost. We ask that you wait the full 30 days before contacting us. If your package still hasn’t arrived after this period, please get in touch, and we will do our best to assist you in locating it.

What do I do if my package was marked as delivered but I can’t find it?

Sometimes, USPS may mark packages as delivered prematurely. Here are a few steps you can take if you cannot find your delivered package:

  1. Check around your house, near the mailbox, on the porch, etc.
  2. Ask other household members if they brought it in.
  3. Check with neighbors and talk with your mail carrier to see where they left it.
  4. Contact your local USPS office with the tracking number, informing them that the package is marked as delivered but you cannot find it. They should be able to use GPS coordinates to help locate where it was delivered.

Are all products included in the spend $75+ get free shipping guarantee?

Yes, most products are included in the free shipping guarantee for orders over $75. However, please note that our special items, such as any Two Creative Cuties boxes or monthly club subscriptions, are excluded from the free shipping guarantee as they ship separately from your main order.